Privacy Policy

1. Introduction

Amsky Labs Ltd ("we," "our," or "us") is a UK-based company committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website amskylabs.com.

Important Notice: Our services and products are available exclusively to individuals and businesses located within the United Kingdom. We do not knowingly collect data from or offer services to individuals outside the UK.

For the purposes of the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the Data Controller.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, UK email address, UK phone number, and UK postal address.
• Payment Information: Billing address (must be UK-based) and payment method details.
• Project Details: Information regarding your business requirements for our UK-based services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Process and fulfill your orders for physical products.
• Communicate with you regarding your projects, orders, or inquiries.
• Send you invoices and process payments.
• Comply with legal obligations, such as tax and accounting requirements.
• Improve our website and customer service.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data under the following legal bases:

• Contractual Necessity: To fulfill our contract with you (e.g., delivering a website or shipping a product).
• Legal Obligation: To comply with the law (e.g., keeping tax records).
• Legitimate Interests: For our business interests (e.g., improving our services), provided these do not override your rights.
• Consent: Where you have explicitly agreed to data processing (e.g., subscribing to a newsletter).

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processors like Stripe/PayPal, shipping carriers, and hosting providers).
• Legal Authorities: If required by law or to protect our rights and safety.
• Professional Advisers: Accountants, lawyers, and insurers who assist in our business operations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we keep customer and transaction data for 6 years to comply with UK tax laws.

7. Your Rights

Under data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at hello@amskylabs.com.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, but some parts of this website may become inaccessible or not function properly.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Amsky Labs Ltd
Email: hello@amskylabs.com
Location: United Kingdom